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Unable to unplug, tech addicts may sue - academic
Published in Saudi Press Agency on 24 - 08 - 2006


Keeping employees on electronic
leashes such as laptops, BlackBerries and other devices that
keep them constantly connected to the office could soon lead to
lawsuits by those who grow addicted to the technology, a U.S.
academic warns.
In a follow-up to an earlier paper on employees' tech
addictions, Gayle Porter, associate professor of management at
the Rutgers University School of Business in Camden, New
Jersey, has written a paper that states workers whose personal
lives suffer as a result of tech addictions could turn their
sights on their employers.
"These people that can't keep it within any reasonable
parameters and have these problems in their lives, at some
point may say: 'My life is not all that great. How did this
happen? Who can I blame for this?'," Porter, who co-authored
the study with two other academics, said in an interview on
Thursday. "And they're going to say, 'The company'."
The paper, which is still under review and expected to be
published in an academic journal in the near future, highlights
the potential for fallout resulting from technologies initially
aimed at boosting a company's productivity.
But instead of increased efficiency, lawsuits against
employers who supply workers with gadgets are "very possible,"
she says.
Research In Motion Ltd.'s BlackBerry
wireless device -- jokingly dubbed the "CrackBerry" by some --
is well known for what some describe as its addictive
properties.
In most major North American and European cities,
businesspeople can be seen gazing nose-down into their
BlackBerry screens, tapping out terse e-mails.
Porter says she isn't picking on RIM or the BlackBerry in
particular, but notes that terms like "CrackBerry" show that
"there is, however lightheartedly, some acknowledgment that
many people have kind of gotten out of control with using these
devices."
Others complain of simply being unable to unplug at home,
with laptops, e-mails or conference calls keeping them working
into the wee hours.
Addiction to technology -- blamed by critics on the seeming
ubiquity of portable e-mail devices, smartphones, cellphones
and laptops, coupled with long working hours -- is hardly a new
phenomenon.
But Porter argues litigation could be the next step, as
employees seek redress for technology dependence. She predicts
companies could use a free-will argument in defending
themselves: "They're going to, I would suspect, say that this
was an individual choice."
A RIM spokeswoman was not immediately available for
comment.
REUTERS
2145 240806


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