JEDDAH: Zagzoog for Home Appliances (ZHA) has signed a SR7 million contract with PBCO in Dammam for the supply of nearly 3,500 appliances for 700 villas of SABIC employees in Yanbu City. The contract was secured against stiff competition from other companies in the home appliances market, said Engr. Yaser Zagzoog, operations manager director of Zagzoog, a leading Saudi supplier of home appliances with more than five decades of experience in the market. "Our competitive advantages were the quality of our products and services in the Western region as well as nationwide," he said. All product supplies - including refrigerators, washing machines and dryers from Whirlpool and kitchen hoods from Glem Gas - are from brands which are renowned for their high quality and energy saving features. Established in Jeddah in 1959 by Sheikh Suliman Saeed, Zagzoog for Home Appliances is considered to be one of the foremost and long-standing companies in the field of home appliances, representing some of the best and internationally famous brand names, including Japan's General for air conditioning products (window, split, cassette and ducted split units); Whirlpool of the US, Europe and Asia (home appliances); Glem Gas of Italy (freestanding cookers and built-in products); Cooline of Saudi Arabia (window air-conditioning products); Trust (washing machines) and Chigo of China (window, split, freestanding, portable, packaged and air conditioning products). The company has earned a sound reputation throughout the Kingdom through the supply and installation of air conditioning systems. In addition, it has subsidiaries that specialize in duct manufacturing products, and other support facilities for decoration and design works. Zagzoog for Home Appliances has 20 branches and 60 retails stores across Saudi Arabia, offering professional services to customers including delivery, installation and after-sales service support. Its products are also displayed in more than 1,000 dealers' stores across the Kingdom. The company has recently opened new branches in the Southern region (Bisha, Qunfatha, Algouz) and is set to open another in Jubail Industrial City, and Ras Tanura. In addition, the company has launched new retails stores in Yanbu, Al-Ahsa Riyadh, and Dammam. "We deliver services in all major cities of the Kingdom through our branches and authorized service centers. All our service centers and spare parts warehouses are connected with modes WAN (wide area network) technology, which enables us to offer our customers fast and the best service," Zagzoog said. "Our service vehicles are well-equipped with spare parts and tools, enabling us to complete the job in the very first visit," he added. Moreover, he said "as we pay attention to quality of equipment, we also focus on the quality of the spare parts. Our main spare parts warehouse, located in Jeddah, supplies the warehouses of all our branches in more than 18 cities of the Kingdom. They are all connected with a computer network so as to provide continuous logistic support and cover all the spare parts needs of our customers." Apart from SABIC project, the company is also supplying the Princess Nora University in Riyadh of 2,500 sets of cooker hoods and built-in appliances and Tayseer Hotel in Makkah of 3,300 General split air-conditioning ducts units.
