The National Commercial Bank recently announced the launch of Secure e-Shopping; a state of the art online security technology designed to protect cardholders against fraudulent internet transactions and the risk of unauthorized use of their cards when shopping online. NCB is the first and only bank in the Kingdom to introduce such a feature to its cardholders by subscribing to the MasterCard Secure Code and Verified by VISA combined online security product in accordance to the latest online security feature available globally. NCB cardholders will only need to perform a simple one time registration process to generate a 4 digit personal identification number (PIN) which will be used every time an online transaction is performed at a participating online retailer. This is the only additional step required when purchasing online in a secured environment and all other process flow to affect an online transaction remains the same. Cardholders could also change the PIN at any time by following a few simple steps. Commenting on the new feature, Adel Al Howar, senior executive vice president and head of Consumer Finance Sector at NCB said “we are continuously looking for ways to improve our customer experience by bringing global best practices. Although the Bank has invested significant amount to avail this feature, we are not charging customers any fee for using the service.”
