MAHAM Al-Khaleej Company (MATCO), a leading Saudi IT company, has received an EMC Partner Services Quality Award from EMC Corporation for achieving outstanding service excellence and customer satisfaction as measured by the EMC Partner Services Quality (PSQ) program. The EMC PSQ program is a project-specific survey program designed for partners with Service Partner designations to solicit customer feedback regarding the quality of their service engagements. The award was presented to MATCO at the Global Partner Summit during EMC World 2015. This marks the second consecutive year MATCO has received the prestigious recognition. “It's our extreme pleasure and honor indeed to be recognized by EMC with the EMC Partner Quality Services Award for the second year in a row. MATCO's management and team are proud of this distinguished achievement – which is based on our esteemed clients' feedback – because this award proves we continue to provide superior service with best-of-breed EMC technology to our valuable clients,” said Dr. Nabil Al-Fayoumi, Managing Director of MATCO. “The IT industry in the Kingdom of Saudi Arabia is on the path toward transforming into a knowledge-based community, and MATCO is pleased to lead the way.” “When you combine EMC's world-class technology innovations with the outstanding service implementation that MATCO delivers, the bar is raised to a new industry standard – and this is what MATCO has achieved,” said Richard Steeves, Director, Global Services Partner Programs for EMC Corporation. “It is a pleasure to recognize MATCO's incredible year and truly exceptional commitment to and investment in customer service, and we look forward to our continued relationship.” EMC Services Partners are trained and authorized by EMC to sell and deliver a comprehensive portfolio of services ranging from technology implementation to technical support. These partners provide value-added services to address the most crucial aspects of a customer's information technology infrastructure.— SG
