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Empowering the future of IT operations in Saudi Arabia with BMC Helix and Google Cloud
Published in The Saudi Gazette on 29 - 09 - 2024

Google Cloud has arrived in the Kingdom of Saudi Arabia, which is a big step in digital transformation. This provides a new way for organizations in Saudi Arabia to leverage advanced cloud technologies that are aimed at innovation and increased efficiency. One of the most attractive opportunities is the partnership between BMC Helix and Google Cloud, which provides significantly improved tools for digital service management operations.
BMC Helix has long been a go-to solution for organizations seeking to optimize their IT operations. With its integration into Google Cloud, BMC Helix offers businesses a better framework for managing, automating, and optimizing IT environments. It represents an enormous leap forward in AIOps (artificial intelligence for IT operations), where AI-driven insights and automation are critical components of modern IT infrastructures.
This cooperation enables organizations to operationalize the latest technologies and capabilities more intelligently and efficiently. BMC Helix, powered by AI and working together with Google Cloud's scalability and flexibility, delivers faster digital service operations management for businesses. This empowers them to address problems quickly and efficiently by reducing the manual work required to run complex IT systems and streamline process flows.
As more Saudi Arabian companies embrace modern technologies like machine learning (ML), big data, and cloud computing; there is a greater demand than ever before for smart, automated solutions. With BMC Helix on Google Cloud, this becomes possible, allowing one platform that ensures better service outcomes and handles digital services proactively—before they become problems for the business. AIOps uses AI to identify anomalies, predict disruptions, and even automate actions so that IT teams can focus on strategic initiatives instead of routine maintenance.
The future of AIOps at BMC is bright, and the combination of BMC Helix with Google Cloud will be central to its growth trajectory. Organizations can do more with fewer resources by utilizing AI technology to provide deeper insights or automate key processes. In the rapidly changing digital era, efficiency and flexibility are paramount to retaining a competitive edge.
This is a new chapter of opportunities for enterprises within the region following the launch of Google Cloud in Saudi Arabia. BMC and Google Cloud have been continuously innovating and driving significant change, and by using BMC Helix combined with Google Cloud, organizations can improve their IT operations and pave the way for a smarter, automated, and resilient future.
"BMC Helix on Google Cloud is a significant step in accelerating the Kingdom's digital transformation journey. This move enables BMC customers to scale their use of BMC Helix SaaS services and maximize business value," says Hussein Alshboul, Country Manager of BMC Helix.
Visit https://www.bmc.com/partners/bmc-and-google


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