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Ministry launches new online employment contract service through Qiwa platform
Published in The Saudi Gazette on 16 - 03 - 2021

The Ministry of Human Resources and Social Development (MHRSD) has announced that employment contracts for expatriate workers in the private sector can now be accessed and updated through its Qiwa platform.
Business owners are being encouraged to take advantage of service which will streamline the process, help attract best talent and reduce labor disputes.
The launch of the new online service is in addition to the existing 85 services already provided through Qiwa. One of its clear benefits will enable expatriate workers to move from one employer to another at the end of their current contract without their existing employer's approval.
The move towards updating work permit regulations for expatriate workers in the private sector and making them more accessible by moving them on line is in line with the National Transformation Program, developed in partnership with the Ministry of Interior, the National Information Center and other government agencies.
The aim is to make the labor market more competitive both locally and internationally, as well as increasing productivity within the private sector.
The range of services offered by Qiwa include an e-consultancy service to evaluate business performance and provide advice on areas for improvement, an interactive dashboard displaying business indicators including average wages, Saudi employment rates and job sustainability and a series of pre-emptive alerts to help businesses avoid delays and violations.
The available services also include provision of a detailed monthly report aimed at enhancing communication between business owners and the ministry, as well as raising work regulation compliance.
Qiwa is the new cutting edge of the labor sector and reflects MHRSD's commitment to applying best international practices to regulate the labor market. It also increases the Kingdom's competitive ability attracts investors and meets the changing requirements of employees and employers. — SG


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