As COVID-19 impacts all facets of everyday life and the new social distancing practice, India's largest restaurant tech platform has launched the country's first end-to-end ‘contactless dining suite' for its partner restaurants to ensure they have the right seamless plug-and-play technology and sanitation requirements to support no-contact dining for the foreseeable future. The brand's inresto Contactless Dining suite covers the entire dining experience from • Pre-ordering - To cut the wait times at the restaurants, diners will now opt for pre-ordering to ensure that the food is ready by the time they reach. • Contactless Valet - To cut the wait time down at the restaurant lobby. Diners will have their cars to be brought in just as they complete payments. Digital valet will cut short the time spent at community areas to curb the spread of infections. • Contactless Seating – To make reservations online and facilitate digital table allotment. Reservations and waitlist management software will ensure that restaurants aren't reserving more than what the social distancing norms will dictate. For example: Having a 2m distance between tables. • Contactless Menu – inresto`s ‘Dine-In' digital menu solution will use Data Analytics and AI to offer dynamic pricing and customized offers at partner restaurants besides offering diners the options to place an order without handling physical menu cards • Contactless payments – To ease the payment process for both the consumer and the restaurant. Digital payments via e-wallets will avoid the exchange of cash and cards, thereby forcing social distancing. • Feedback – Online feedback systems will collect real-time feedback on the dining experience Speaking at the launch, Vivek Kapoor, co- founder – inresto, said, "We are on a mission to make restaurants a safe harbour for diners as they re-open for business soon. We believe the role of tech in this post-COVID-19 era is to establish trust and build confidence in the minds of consumers, and our new inresto Contactless Dining Suite would help the F&B industry adjust to the new normal as everything from informing diners about the restaurant's new safety measures, booking a table, pre-ordering dishes to minimize waiting time, seamless takeaway, contactless payments and ensuring superior hygiene standards are the need of the hour for the entire hospitality industry. Our product suite will ensure complete peace of mind for diners as they enjoy exciting experiences and create new memories at their favorite restaurants in town." Prosenjit Roy Choudhury, CEO - Absolute Barbecues, "The Post-COVID decade would be a test for restaurants to earn the respect & trust of their customers. As responsible entrepreneurs, we realize the amount of faith customers put in us when they dine at our outlets, and this product suite by inresto will help fellow restaurant owners across the country revive their business and adjust to the new demands of the ever-evolving hospitality industry." — SG
