Ajman Bank has been conferred with the ‘Most Improved Alternative Channels' award by ETHOS Consultancy for demonstrating outstanding performance in electronic banking and payment solutions. The coveted award was presented to Ajman Bank in recognition of the expansion of its channels in consumer banking through Samsung Pay, CRM, Contactless Card and Mobile Banking Up-grade to ensure its customers efficient, secure and seamless service. Kashif Amin Thakkur, Acting Head of Consumer Banking, Ajman Bank, said: "We are proud of this exceptional achievement that demonstrates our commitment to provide the most outstanding technology to our customers delivering excellence at every level. Our strategic approach to alternate channel banking services are yielding the desired results in meeting the needs of the various segments while enhancing growth and productivity." The 2019 edition of ETHOS forum focused on the service industry in the UAE and introduction of new service strategies including Artificial Intelligence (AI) and Block Chain in addition to the UAE's drive in the overall competitiveness and customer journey experience. Receiving the award on behalf of Ajman Bank was Saqr Al Zaabi – Acting Head of Branches. The sought-after event was attended by some of the region's leading financial institutions, multinational companies and government entities including Dubai Police. The industry experts and thought leaders provided the latest insights in the trends and technologies shaping the future of banking in the region. — SG
