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Landmark Group to become region's happiest workplace
Published in The Saudi Gazette on 10 - 06 - 2017

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LANDMARK GROUP, the pioneering retail and hospitality company behind some of the region's most loved brands and community initiatives, unveiled a first-of-its-kind ‘Happiness Movement' impacting over 40,000 employees across all GCC countries, aiming to become the region's happiest workplace.
Capturing the pride, positivity and sense of purpose that Landmark Group's enthused employees bring to work every day, the Landmark Happiness Movement aims to reinforce the values such as passion, speed and simplicity, innovation, ownership and entrepreneurship, that form the core foundation of the group's philosophy of creating exceptional value.
The campaign has a memorable visual identity and an inspiring anthem, which have been welcomed by employees across the group's warehouses, stores and offices. It reflects the group's culture of openness, agility and adaptability, which has been integral to its success in the region.
Nisha Jagtiani, executive director and chief happiness officer, said: "The retail business is changing very fast, whether it is from online to brick and mortar, or an evolution to the retail shopping experience or expectations of the customers. In this dynamic, fast changing retail environment, we strongly believe that the value system that Landmark Group was built on — of innovation, entrepreneurship, ownership and passion, are the values that would help us succeed. Through the Landmark Happiness Movement, we aim to bring a positive change by empowering our people, and instilling the values of ownership, pride and belongingness within them."
"Landmark Group has always been a great place to work in. We have grown because we have been able to nurture talent and recognize potential. Through the Landmark Happiness Movement, we aim to go one-step further. We are creating an environment where our people are the consistent drivers of happiness and positivity, across the Group, driving connectivity and togetherness across warehouse and retail."
"We are thrilled at the response we have received from our people. Happiness is a journey and we are just getting started."
The Happiness Movement was rolled-out to Landmarkers, through a three-day power-packed celebration across the group's retail outlets, warehouses and offices, simultaneously engaging all 40,000 employees, irrespective of the country where they are based or the tasks that they perform. Leaders from Landmark Group also visited and interacted with as many Landmarkers from across the group's diverse network of retail and hospitality outlets, making it one of the largest simultaneously coordinated employee engagement initiative in the region.
Envisioned to significantly enhance work-life balance, the people-led movement witnessed the rollout of several initiatives to connect employees, increase overall engagement and drive focus towards employee health and wellness. Driven by a Happiness team at its core, the movement has identified ambassadors across its business to drive the initiatives being rolled-out.
The group also introduced Workplace by Facebook to all Landmarkers across the organization, to provide their people, irrespective of designation or function, with one common platform to voice their opinions, engage with their leaders and colleagues, and belong to one large happy community. The internal employee community has since been abuzz with thousands of photos submitted by proud Landmarkers who joined their leaders in celebrations held across over 100 cities in the region.
This platform will leverage technology to connect every Landmarker across the company through the common thread of happiness.
Landmark Group was the exclusive retail partner for the Global Happiness Dialogue at this year's World Government Summit (2017). The discussions at the summit's first Happiness Dialogue Day cemented the Group's intention to create a region-wide Happiness Movement.
Founded in 1973 in Bahrain, the Landmark Group has successfully grown into one of the largest and most successful retail organizations in the Middle East and India. An international, diversified retail and hospitality conglomerate that encourages entrepreneurship to consistently deliver exceptional value and happiness, the Group operates over 2400 outlets encompassing over 30 million square feet across the Middle East, North Africa and the Indian subcontinent.
Landmark Group has a strong workforce of over 40,000 employees in the MENA region and over 15,000 in India. It provides a value-driven product range for the family through its retail concepts: Centrepoint, Babyshop, Splash, Shoe Mart, Lifestyle, Iconic, SportsOne, Max, Shoexpress, Home Centre, Home Box and Emax. In addition to the brands developed in-house, the Group also holds the franchise rights for some of the world's leading fashion brands: New Look, Reiss, Koton, Lipsy and Yours London; and footwear brands: Steve Madden, Kurt Geiger, Ecco, Pablosky, Aerosoles, Blocco, Carpisa, Dumond, Kazar, Nose, Stride Rite and Puket in the countries where it operates.
The group has also diversified in the leisure, food, hospitality and healthcare segments with Fitness First, Fun City, Fun Ville, Balance Spa & Salon, Citymax Hotels, and Foodmark, the restaurant division, which operates the Group's own food outlets: Zafran, and franchise food outlets: Carluccio's, Nandos, Ushna, Max's Restaurant, GRK, Jamba Juice, Max Burger, Chi'Zen and Poparazzi, and iCARE Clinics, family primary healthcare clinics.


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