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Jet Airways introduces ‘pay at counter' in KSA
Published in The Saudi Gazette on 14 - 12 - 2016

IN continuing commitment to offer exceptional value to its guests, Jet Airways, India›s premier international airline, has launched a unique initiative allowing guests to pay their tickets at the city counter booked through jetairways.com, mobile site and mobile app in Saudi Arabia.
As part of the initiative, guests can make booking through the airline website and on successful completion of booking, they would be required to visit Jet Airways city ticketing offices to make payment or any of the GSA offices of Attar Travel in Western & Central Region or Al Mojil Travel in Eastern Region. The booking engine directs the guest to the nearest convenient location in Saudi Arabia. Valid only on Saudi Arabia site of jetairways.com, mobile site and mobile app, this feature will also enable guests to avail web offers and web discounts.
Gaurang Shetty, Whole time Director, Jet Airways, said: «At Jet Airways, it has been our constant endeavor to introduce innovative features and services that ensure guests have an enhanced travel experience. Moreover, this demonstrates our commitment to improve the experience for guests, which is core to our business. With the Pay at Counter feature, we look forward to offer more convenience to guests booking tickets using our online platforms."
Shakir Kantawala, Vice President – Gulf, Middle East & North Africa, Jet Airways, said "this unique facility is to assist guests with credit card limit and also those who do not have the privilege of Credit & Debit cards. "Jet Airways is committed to delivering truly world class service and has worked to continuously enhance the excellent services on ground and in flight. This innovative feature will allow Jet Airways to offer services with a personal touch and greater convenience. Additionally, this with help guests plan their travel more efficiently and enhance their overall experience with Jet Airways. We will persist in our endeavor to exceed guest expectations and create benchmarks in service standards for others to follow."
The bookings will be subject to a time limit with a service fee per ticket collected at the same time of ticketing. Payment will be accepted in cash only.


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