Articles of the new regulations Insurance firms must complete motor vehicle accident claim procedures within 15 days from the date of submission. In case of a delay, the insured party has the right to approach the Disputes Settlement Committee for Insurance Violations. Insurance companies must also pay for any costs borne by a claimant if they are not able to settle claims in 15 days. Insurance firms shall pay all costs, including physical damage, blood money and medical expenses up to SR10 million. Insurance companies cannot absolve themselves of the requirement to pay the amounts as defined in the insurance policies, and When an insurance company receives a claim, it should provide the claimant with a receipt showing that it has received the claim. It must also appoint damage assessors within three days. __
