All Marriott properties have been very active during the worldwide celebration of the company's Global Customer Appreciation Week (GCAW) held last Nov. 1-5. This year, the theme is "Opportunity to Appreciate". Marriott has done a lot to be a greener company over the past years. All Marriott hotels around the globe have been hosting their own customer appreciation events and going out in their communities to thank their loyal customers. The Sales and Marketing team of the Riyadh Marriott Hotel, Marriott Executive Apartments and Courtyard Riyadh Diplomatic Quarter participated in a thank-you telethon for their clients followed up by visits to a significant number of them along with breakfast treats. The visits were highlights of the week and appreciated by all. "Global Customer Appreciation Week is always very special for us. It gives us the opportunity to personally thank our customers, and get engaged with them together in lot of activities." said Muin Serhan, General Manager Riyadh Marriott Hotel and Marriott Executive Apartments Riyadh. In addition to the major events, the team also organized numerous activities for the whole week. Some of these events included a Customer Appreciation reception at the Al Najd Ballroom, Riyadh Marriott Hotel. During this event customers interacted with the entire Sales & Marketing team as well as other members of the management teams. Complimentary lunch vouchers for the Mosaic restaurant of the Riyadh Marriott Hotel and Olea - Café, Kitchen and Lounge for the Courtyard Riyadh Diplomatic Quarter were also raffled off during the evening. "Our aim is to strengthen our relationships with our clients as they are the reason for Marriott's success. This week provides us the opportunity to thank our guests personally by devoting the entire week towards this goal" said Farhan I. Lone, General Manager, Courtyard by Marriott Riyadh Diplomatic Quarter. The week culminated with activities planned at each hotel specifically for local nonprofit organizations catering to those in the community with special needs.
