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We are here to serve you
Published in The Saudi Gazette on 17 - 10 - 2011

Pilgrims take a ride on a mobile buggy that are running across the Prophet's Mosque as a part of the campaign launched during Haj season to serve pilgrims.
By Amal Al-Sibai
Saudi Gazette
The General Administration of Affairs for the Prophet's Mosque in Madina has launched a campaign called ‘Irshad' during this Haj season. Irshad literally means guiding or directing. Through this campaign, the Kingdom wants to convey a reassuring message to the pilgrims of the two Holy Mosques and tell them, “We are here to serve you”.
The main focus of Irshad campaign is to assist the elderly pilgrims and those with special needs. Male and female guides are dispersed throughout the Prophet's Mosque to direct visitors to important locations in and around the mosque. The guides will use electronic devices that are equipped with a GPS system to help lost pilgrims find their way back to their hotels.
The Prophet's mosque in Madina is so large that walking across one end to the other can be tiring for even the young and robust pilgrims. As a part of ‘Irshad' campaign, mobile buggies are available to drive the elderly and physically challenged to their desired destinations around the mosque's outdoor courtyard. __


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