Lingerie stores are dragging their feet on an official deadline to avoid embarrassing female shoppers by replacing their male sales clerks with women, saying the change will create staff problems, lose them customers and cost them money. Women in the Kingdom still have to buy their intimate clothing from male salesmen, despite several petitions and two government decrees ordering businesses to hire women. In an effort to enforce the regulations, the Labor Ministry threatened on July 11 to close any lingerie shops that failed to replace all male staff within six months. “We read about the order in newspapers but we did not receive any instructions (from management)... This plan can work but not at the speed they are expecting. The women have to be trained from scratch,” said Tarek, a store manager at a lingerie shop. Shops that hire females must bear the cost of training them, cover their display windows to block the view into the stores and hire a male security guard, for at least 3,500 riyals ($930) a month, during work hours to keep men from entering. One of Saudi Arabia's leading lingerie brands, Nayomi, made the switch after the first government decree was issued in 2004, staffing their 45 stores with female clerks only to revert to male employees a year later. “In 2004, we implemented the order and hired women... we faced a lot of problems,” said a manager at Nayomi, who asked not to be identified. “The experience lasted about a year and we lost a lot of money, over 10 million riyals.” Poor sales owing to a lack of male customers, the high cost of ensuring security, the inability to lure customers with a window display and the reluctance of some women employees to work late shifts in a country where shops stay open until 11 P.M. led to the losses. The Nayomi manager estimated that a switch to women only staff now would cost over SR2 million. Pressure to hire women is driven by growing unemployment among the 18 million Saudis. Unemployment reached 10 percent in 2010 but for women the rate is estimated around 28 percent. While many lingerie shops are not taking the threat too seriously, a small number have begun preparations. The Fawaz Abdulaziz Al-Hokair Group, which has 400 male employees in its three lingerie brands throughout the Kingdom, has started training 200 females to take over their stores soon. “We have joined with a private company to train the women. There are no trained women here because they did not work in that field before,” said Ahmad Sheikh Al-Shabab, brand manager of La Senza, one of Al-Hokair's lingerie brands. “The decision is great because worldwide the lingerie shops are managed by women, and that is how it should be. Many women get embarrassed buying these things from men,” he said.
