The Anjum Hotel Makkah, which is part of the first phase of the Jabal Al Ka'aba project, has been operating smoothly since its inauguration in June 2014. It has achieved significant milestones in serving its guests during the Ummrah and Haj season for the year 1435 H. Ahmad Sabry, the hotel's General Manager and a hospitality professional with more than 25-year experience in hotel management, has highlighted several of the hotel's outstanding performance since its grand opening. Sabry said: “The Anjum Hotel Makkah offers unique services to its guests who are currently not available in other hotels in Makkah. The hotel is located in the vicinity of the Holy Haram and connected with the new King Abdullah Gate via an underground private access which can be accessed by pilgrims to reach the mosque for their prayers. The distance from our hotel to the Haram extension can be covered in less than two minutes of walking. “The Anjum Hotel Makkah boasts a high capacity food and beverage outlet, enabling nearly 3,500 people to dine at the same time. This convenience allows our guests to relish their meals without the hassle of finding a place to eat in, especially during peak seasons such as Ramadan," said Sabry. "Our in-house Joud restaurant serves different cuisines from around the world to suit the taste of each guest's nationality and special request,” he added. The Anjum Hotel Makkah, unlike other hotels, has a welcoming arrival experience with a spacious piazza that has a pleasant outdoor seating area, the ‘Outdoor Piazza,' where guests can enjoy refreshments on their trip, from and to the Holy Haram. In addition, the hotel is equipped with 26 large air-conditioned elevators with the capacity of 16 guests at the same time in each elevator. This capacity helps guests to easily move up and down during rush hours with minimal waiting time. The Anjum Hotel Makkah has a prestigious, courteous and an efficient Guest Center. Its team is on hand to respond to all guests' requests. This center has the ability to respond to guests' requests and needs at all times with ease and competence. Whether you need an extra pillow to assistance with onward travel, flowers for a special occasion or a newspaper delivered to your room, the highly trained team will help. Anjum Hotel has a “Kids World”, which will look after children from 3 to 7 years old by well-trained team and supervisors to enable their parents to do other things. “The Anjum Hotel Makkah overlooks the Haram and guests can enjoy the view of the Holy Mosque from their room, with almost 70 percent of the rooms and suites offering this breathtaking view. Also, Anjum maintains a car parking that fits up to 190 vehicles," said Sabry. "It has an easy access, especially from the main highway connecting Jeddah to Makkah. In fact, it is a straight road all the way from Jeddah, affording an easy and comfortable trip to all pilgrims coming from Jeddah Airport," he added. “The hotel has achieved a success rate of 90 percent in guests' satisfaction and we are very proud of such an exemplary performance since its opening. We reiterate our promise to continue to excel in our services in order to exceed guests' expectations and offer a genuine hijazi hospitality.” — SG
